FAQ | The Elsha Beauty Room

Everything you need to know about booking, appointments, gifts and your The Elsha Beauty Room account.

Do I need to enter my details for every booking?

When signed in, the name, phone number and address saved in the account are used during booking and can be edited.

How does the recipient claim the gift?

She receives the gift link or code on WhatsApp. She signs in or creates an account with the same phone number the message was sent to, then opens the link or pastes the code in "My gifts" and chooses a day and time.

How do I gift a service to someone?

Add the services to your cart, turn on "This order is a gift", enter the recipient's details and send the request. We contact you to arrange payment, and once it is confirmed we send the gift to the recipient on WhatsApp.

Does a gift expire?

Yes. The gift's validity appears on its page after approval, and the appointment must be booked before it ends.

What are the working hours?

Every day from 1:00 PM until 10:30 PM, Qatar time.

Where are the services provided?

All services are provided at clients’ homes.

How is the price shown in the cart?

Each selected service or package shows its price. Services priced by length show the exact price after you choose the required option.

How do I change my appointment?

In "My bookings", choose the booking and request a new time. Your original appointment stays valid until the change is approved.

Can I select more than one service or package?

Yes. Select the services and packages you want, then review all selections in the cart before booking.